Why do I have to change my password every year? Currently logged on sessions (computers, terminal servers, remote application presentation).Saved passwords in VPN configurations (phones, tablets, Macs).Saved passwords in WiFi configurations (AirOrangeX).Email clients that connect to Exchange email system (phones, tablets, third party mail clients).Here are some examples of devices with stored passwords: The solution is to locate saved passwords and remove or update them and perform a fresh login. Other devices will simply give up or display a request for a password. Some try to use it continually, resulting in an account lockout. This can only be remedied by waiting and using the correct credentials at a different time.īear in mind as well that some devices or applications will store passwords. The more you fail your login, the longer the restriction. This restriction cannot be lifted, and is a time related one. If you have repeated failed login attempts, whether it's from using the wrong password or the "correct" one during the delay period, you can sometimes cause a temporary restriction on the account. Often times this can clear in around 30 minutes, but we recommend waiting at least 1 hour before attempting access to be sure. It is likely due to the password sync delay that occurs when changing your password. I changed my password, but now I can't log in! Why is this happening? Your mobile devices will no longer be able to connect to the University’s networks or resources. If your account is disabled you will not be able to log into your campus computers (including via VPN and Remote Desktop), MySlice, Blackboard, university email (including SUMail and Outlook Web Access), AirOrangeX, or any other University systems. Password expiration and account disabling will occur every day, including weekends and holidays. What if I don't change my password?Īccounts with unchanged passwords will be disabled on their expiration date. We also encourage users to change it whenever they think their password has been compromised, or just because you've used it for a long time! Just go to the NetID self-service page and use the link for "Change your Password". No, your NetID password can be changed at any point in time. Do I have to wait until I'm notified to change my password? Your password expiration date is set one year out from the date you change your password. You can change your SU NetID password at any time before it expires. If you can't manage your password, including self-remediation, please c ontact the ITS Help Desk by calling at 315.443.2677, by emailing, or by stopping into 1-227 CST. Go to the NetID self-service page and use the link to Change your Password. Only by changing your password, at which time your expiration date will be set to one year from the day you changed your password. Can I change my password expiration date? While your final warning notification indicates that your password will expire at "midnight", expiration actually occurs at about 7:30 a.m. When you are notified that it's time to change your password, please do so promptly. Passwords expire every day, even on Sundays, holidays, and vacations. For example if you changed your password today, then your password expiration would be this day next year. NetID passwords expire on an annual basis. Common Questions Related to Password Changes When does my password expire?Įach SU NetID owner will be assigned a password expiration date based on their last password change.
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